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Noticeboard

Did you know we can now offer appointments with The Extended Access Service? This is an extension of your usual primary care practice. It is not a walk-in service – you need to make an appointment. The Service is located at Mowbray Square in Harrogate and appointments can only be booked by us at Eastgate Medical Group for our patients. You can get appointments up to 8pm weekdays and on Saturday and Sunday mornings. Ask our receptionists about this when you call.

Who will do my medication review?

If you have one or more of the following conditions or prescriptions, please book your medication review with our practice nurse:

Asthma

Chronic Obstructive Pulmonary Disease (COPD)

Diabetes

Hypertension

Ischaemic Heart Disease (Angina, Heart Attack)

Contraceptive pill

Hormone Replacement Therapy

Levothyroxine

Patients with other medical conditions should make an appointment to see a GP.

Patients can also make an appointment with our pharmacist who can deal with all medication reviews apart from those relating to mental health problems.

If you do not think the medication you are on requires a face to face appointment, for example, patients with eczema who have emollients on repeat, please make a telephone appointment with our practice pharmacist.

 Help us to keep in contact with you

If you have a mobile telephone and would like the surgery to contact you via text message, for example to remind you when your medication review is due, please let reception or a health professional know that you consent to this method of contact.

 MEDICATION REVIEW ~ EASTGATE MEDICAL GROUP

 Why do I need a medication review?

As part of our continuing care to our patients, we ask that all medication is reviewed by the practice at least once a year. This is to ensure that the medication is still effective and appropriate for the condition for which it is being prescribed. Please note that you may also be monitored at a hospital or other institution but we are also required to review you if we issue any prescriptions.

 What will happen at the review?

The annual review may include a blood test, blood pressure check, etc. and an appointment with the appropriate clinician (GP, practice nurse, pharmacist). For some patients, for example diabetics, this may be done more than once a year.

 How do I know when my medication review is due?

The date of your medication review can be found on the right-hand side of your paper prescription.

 If you are overdue a medication review, we will add a reminder to the right-hand side of your prescription or send you a letter or a text message.  For safety reasons, if you do not respond to these requests, your GP may have to restrict the quantity of medication on further prescriptions until you are reviewed.

 


Receptionist Triage

 

Important Information about GDPR

The new data protection regulations (GDPR) came into effect on the 25th May 2018.  Please click on the quick link 'Data Protection, Record Sharing and GDPR'  for further information and to view our Privacy Policy.

Welcome to Eastgate Medical Group

The doctors and staff at Eastgate Medical Group are proud to offer the highest standard of patient-centred healthcare from our surgeries at Eastgate in Knaresborough and The Health Centre in Harrogate. We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side.

Extended Access to Primary Care

MORE APPOINTMENTS AVAILABLE NOW

There are now more primary care appointments available making it easier for you to get an appointment at a time that suits you in the evenings and at weekends.

The Extended Access Service is an extension of your usual primary care practice. It is not a walk-in service – you need to make an appointment.

The Extended Access Service is located at Mowbray Square in Harrogate and North House in Ripon. You can get appointments up to 8pm weekdays and on Saturday and Sunday mornings.

Information about the new service is available here or contact reception.

To download an information leaflet about the service Click Extended Primary Care Service

 One Click Away

Convenience doesn’t stop there and you can now access a number of services online. Ordering a repeat prescription or sending us your comments are both just a click away.

Health and Happiness

Our team are dedicated to your continued good health and approach your care with professionalism, discretion and friendliness. You can count on a warm welcome from everyone involved here at the practice.

 

Access 

You can now view a summary of your record online using your SystmOnline account. You can also use the same account to order repeat prescriptions and book appointments with doctors. If you would like to register for SystmOnline, please speak to a receptionist. If you are already registered, ask a receptionist to add this new service to your account.

Video - Online Access

Please click here to view our Statement of Intent

Named GP

 It is a requirement of all practices in England to allocate every patient with a named GP. If you would like to know who is your named GP please ask at reception. If you would like to change this to a specific GP then please inform reception who will make this change for you.

Silver Line

The Silver Line is the only free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year.

http://www.thesilverline.org.uk/ 

 


 Friends and Family Test

With effect from 1 December 2014, when you visit our surgeries, you will have the opportunity to take part in the Family & Friends Test by answering a simple question about your experience.  Your response is anonymous and you will be able to post this in a ballot box in reception.  Alternatively you will be able to complete the survey by clicking on the link "Friend & Family Test" on the right of this screen

We will review your responses each month and provide feedback, where possible.



(Site updated 04/12/2019)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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